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Order revocation instructions

A cancellation right is entitled to consumers for the purposes of §13 Civil Code after the following possible specifications:

They have the right to revoke this contract within fourteen days without giving reasons. The cancellation term amounts fourteen days from the day in which you or one third named by you, (not of the delivery company) which have taken goods in possession. If several goods are ordered and this are delivered separatelly, the term amounts fourteen days from the day in which you or one third named by you (not the delivery company) have taken the last product in possession. However, a uniform order is not given already when you have ordered several goods at the same time. The single products must stick together in connection. If a product is delivered in several parcels or pieces, the cancellation term amounts fourteen days from the day in which you or one third named by you (not the delivery company) have taken the last part or the last piece in possession.
To use your cancellation right, you have to inform us under, by means of an unequivocal explanation (e.g., a letter sent by post, fax, e-mail) inform about your decision to revoke this contract. You may use the enclosed pattern-cancellation form which is not prescribed. You may also use the pattern-cancellation form or another unequivocal explanation, also on our web page www.bluebrixx.de electronically fill it and send it to us. If you make use of this possibility, we will inform you immediately (e.g., by e-mail) a confirmation about the entrance of such a cancellation.

Results of the cancellation

If you revoke this contract, we have to refund you all payments which we have received from you, including the delivery expenses (with the exception of the additional costs which arise from the fact that you have chosen another kind of delivery than the one from us offered, most favorable standard delivery) immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come to us.The immediate costs of the return of the product must be taken by you. For the repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this refund. We can refuse the refund, until we have got back the goods or you have produced the proof that you have sent back the goods, depending on which is the earlier time.
You have to return the goods promptly and in any case not later than fourteen days from the date on which you submit your cancellation to .
The deadline is met if you send the goods before the expiration of the period of fourteen days.
You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.